Our Site is Secured
Note: When Placing your order make
sure you have cookies enabled in your browser, otherwise your
shopping cart will appear empty.
100% Quality Satisfaction Guaranteed.
Privacy Policy
When you order from us, we ask for your name, your billing address
and your email address for us to personalize the service to you.
When your place an order with Ink4us.com, we ask for your name,
your billing address, the address for shipment of the order, your
credit card number and expiration date and your e-mail address.
We realize the importance and privacy of this information and
thus your information is kept on a secure server to protect it
from outside parties. We will not sell or give your names or information
to outside parties. We use the information for the purpose of
processing your orders, for statistical purposes to better serve
your needs, and to notify you of special offers that may be of
interest to you. In the event you do not wish to receive promotional
email from Ink4us.com, please click the "remove me from your
list" link on the email we send you.
Delivery Time & Shipping
Normal shipping is within 24 hours on regular business days. We
may switch between shipping carriers at our discretion to provide
better service to our customers.
Most orders shipped with flat ground shipping charge of
$3.95, are received within 3 business days but delivery
time is not guaranteed.
For other methods of delivery, the shipping charges are calculated
by the total weight of the product (s), once you proceed to order
and have entered your "shipping to" information.
Priority Mail (2 to 3 Days not Guaranteed) Shipping Charges are
$3.95 for packages up to 0.5lb.
Orders paid with a check will not be processed until funds from
your checking account are cleared (usually 5 business days).
You can find out what your shipping charges will be, before entering
any credit card information, by selecting the products you want,
and entering the "ship to" information and the shipping
method (Ground, 2nd Day, Next Day).
Currently we can not process international orders other than to
AE, APO, AP, FPO.
We use billing address verification for all transactions. All
orders with billing addresses not matching your bank information
will be immediately cancelled.
To avoid shipping delays please enter your billing information
exactly as it appears on your credit card statement or your check.
If a back order does occur it will not be charged to your account
until it is shipped.
Canada! We no longer accept orders going to Canada.
Shortages
Please inspect your order carefully. Shortages must be reported
to Ink4us.com within 48 hours of receipt.
Payment Options
Forms of Payment
We accept all major credit cards, personal checks, money orders
and PayPal.
There will be a $25 fee or the maximum amount permitted by law
for returned checks.
Check writer is also responsible for all other costs of collection.
Your usage of PayByCheck for payment is your acceptance of this
agreement and its terms.
If you prefer to use a money order please generate the order as
with any credit card transaction, print the order once the shipping
charges have been calculated and include it with your money order
to:
Ink4us.com
Attn. Sales Department
1212 North Yarbrough Dr. Ste. 106
El Paso, TX 79925
Returns Policy
Your satisfaction is guaranteed. All our products are guaranteed
to be free from manufacturing defects. Liability under this guarantee
is limited to replacing a product found to be defective under
normal use. If for any reason a return must be made, it must be
pre-authorized by Ink4us.com. All non-defective products must
be in their original packaging and condition (re-sellable as new).
Any item return must be done within 30 days of receipt of your
order. Please pack carefully. We can not credit you for merchandise
damaged in return shipping. Shipping Charges can not be credited.
All items returned for credit or refund will incur
in a 15% restocking fee.
Shipping Charges can not be credited.
Frequently Asked Questions for Refill kits:
Office Hours:
Someone can answer your calls Mon.-Fri., 8:30 am - 5:30pm Mountain
Standard Time. The phone number is (915) 591-2423 and the fax
number is (915) 591-2382. Calls recorded after business hours
will be returned as soon as possible.
For Technical Support:
Call Ink4us.com @ (915) 591-2423
Fax Ink4us.com @ (915) 591-2382
Come by
1212 N Yarbrough Dr. Ste 106
El Paso, TX 79925
Or email us at: support1@ink4us.com
For Sales information email us at sales1@ink4us.com
